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订单管理.html

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  1. <!DOCTYPE html><html><head>
    2. 

  2.       <title>订单管理</title>
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  22. </script></head><body for="html-export">
    23. 

  23.     
    24. 

  24.     
    25. 

  25.       <div class="crossnote markdown-preview  ">
    26. 

  26.       
    27. 

  27. <h1 id="技师端-订单管理功能描述">技师端-订单管理功能描述 </h1>
    28. 

  28. <h2 id="订单状态管理-待接单">订单状态管理-待接单 </h2>
    29. 

  29. <h3 id="展示字段">展示字段 </h3>
    30. 

  30. <table>
    31. 

  31. <thead>
    32. 

  32. <tr>
    33. 

  33. <th>字段名</th>
    34. 

  34. <th>字段类型</th>
    35. 

  35. <th>说明</th>
    36. 

  36. </tr>
    37. 

  37. </thead>
    38. 

  38. <tbody>
    39. 

  39. <tr>
    40. 

  40. <td>订单列表</td>
    41. 

  41. <td>列表</td>
    42. 

  42. <td>可接订单列表</td>
    43. 

  43. </tr>
    44. 

  44. <tr>
    45. 

  45. <td>订单类型</td>
    46. 

  46. <td>标签</td>
    47. 

  47. <td>普通单/指定单/抢单</td>
    48. 

  48. </tr>
    49. 

  49. <tr>
    50. 

  50. <td>服务地址</td>
    51. 

  51. <td>文本</td>
    52. 

  52. <td>服务地点</td>
    53. 

  53. </tr>
    54. 

  54. <tr>
    55. 

  55. <td>服务项目</td>
    56. 

  56. <td>文本</td>
    57. 

  57. <td>预约项目</td>
    58. 

  58. </tr>
    59. 

  59. <tr>
    60. 

  60. <td>服务时间</td>
    61. 

  61. <td>时间</td>
    62. 

  62. <td>预约时间</td>
    63. 

  63. </tr>
    64. 

  64. <tr>
    65. 

  65. <td>服务时长</td>
    66. 

  66. <td>时长</td>
    67. 

  67. <td>预计服务时长</td>
    68. 

  68. </tr>
    69. 

  69. <tr>
    70. 

  70. <td>订单金额</td>
    71. 

  71. <td>金额</td>
    72. 

  72. <td>订单支付金额</td>
    73. 

  73. </tr>
    74. 

  74. <tr>
    75. 

  75. <td>距离信息</td>
    76. 

  76. <td>文本</td>
    77. 

  77. <td>距离服务地点距离</td>
    78. 

  78. </tr>
    79. 

  79. <tr>
    80. 

  80. <td>倒计时</td>
    81. 

  81. <td>计时器</td>
    82. 

  82. <td>抢单剩余时间(抢单模式)</td>
    83. 

  83. </tr>
    84. 

  84. </tbody>
    85. 

  85. </table>
    86. 

  86. <h3 id="操作按钮">操作按钮 </h3>
    87. 

  87. <h4 id="1-接单">1. 接单 </h4>
    88. 

  88. <table>
    89. 

  89. <thead>
    90. 

  90. <tr>
    91. 

  91. <th>操作</th>
    92. 

  92. <th>说明</th>
    93. 

  93. </tr>
    94. 

  94. </thead>
    95. 

  95. <tbody>
    96. 

  96. <tr>
    97. 

  97. <td>前置校验</td>
    98. 

  98. <td>1. 是否在接单时间内<br>2. 是否与现有订单冲突<br>3. 是否在服务范围内<br>4. 是否满足接单条件</td>
    99. 

  99. </tr>
    100. 

  100. <tr>
    101. 

  101. <td>业务逻辑</td>
    102. 

  102. <td>1. 锁定订单<br>2. 更新订单状态<br>3. 更新技师状态<br>4. 发送接单通知</td>
    103. 

  103. </tr>
    104. 

  104. <tr>
    105. 

  105. <td>后续流程</td>
    106. 

  106. <td>1. 跳转订单详情<br>2. 开始路线规划<br>3. 启动订单计时</td>
    107. 

  107. </tr>
    108. 

  108. </tbody>
    109. 

  109. </table>
    110. 

  110. <h4 id="2-查看详情">2. 查看详情 </h4>
    111. 

  111. <table>
    112. 

  112. <thead>
    113. 

  113. <tr>
    114. 

  114. <th>操作</th>
    115. 

  115. <th>说明</th>
    116. 

  116. </tr>
    117. 

  117. </thead>
    118. 

  118. <tbody>
    119. 

  119. <tr>
    120. 

  120. <td>展示内容</td>
    121. 

  121. <td>1. 用户基本信息<br>2. 详细服务地址<br>3. 服务项目明细<br>4. 用户备注信息</td>
    122. 

  122. </tr>
    123. 

  123. <tr>
    124. 

  124. <td>地图功能</td>
    125. 

  125. <td>1. 显示服务地点<br>2. 计算最优路线<br>3. 预估到达时间</td>
    126. 

  126. </tr>
    127. 

  127. </tbody>
    128. 

  128. </table>
    129. 

  129. <h4 id="3-拒单">3. 拒单 </h4>
    130. 

  130. <table>
    131. 

  131. <thead>
    132. 

  132. <tr>
    133. 

  133. <th>操作</th>
    134. 

  134. <th>说明</th>
    135. 

  135. </tr>
    136. 

  136. </thead>
    137. 

  137. <tbody>
    138. 

  138. <tr>
    139. 

  139. <td>前置校验</td>
    140. 

  140. <td>1. 是否可拒单<br>2. 是否需要填写原因</td>
    141. 

  141. </tr>
    142. 

  142. <tr>
    143. 

  143. <td>业务逻辑</td>
    144. 

  144. <td>1. 选择拒单原因<br>2. 记录拒单日志<br>3. 更新接单状态</td>
    145. 

  145. </tr>
    146. 

  146. <tr>
    147. 

  147. <td>影响计算</td>
    148. 

  148. <td>1. 更新接单率<br>2. 影响派单权重<br>3. 记录行为分析</td>
    149. 

  149. </tr>
    150. 

  150. </tbody>
    151. 

  151. </table>
    152. 

  152. <h2 id="订单状态管理-已接单">订单状态管理-已接单 </h2>
    153. 

  153. <h3 id="展示字段-1">展示字段 </h3>
    154. 

  154. <table>
    155. 

  155. <thead>
    156. 

  156. <tr>
    157. 

  157. <th>字段名</th>
    158. 

  158. <th>字段类型</th>
    159. 

  159. <th>说明</th>
    160. 

  160. </tr>
    161. 

  161. </thead>
    162. 

  162. <tbody>
    163. 

  163. <tr>
    164. 

  164. <td>订单状态</td>
    165. 

  165. <td>状态标签</td>
    166. 

  166. <td>当前订单状态</td>
    167. 

  167. </tr>
    168. 

  168. <tr>
    169. 

  169. <td>用户信息</td>
    170. 

  170. <td>信息栏</td>
    171. 

  171. <td>用户基本信息</td>
    172. 

  172. </tr>
    173. 

  173. <tr>
    174. 

  174. <td>联系方式</td>
    175. 

  175. <td>按钮</td>
    176. 

  176. <td>用户联系电话</td>
    177. 

  177. </tr>
    178. 

  178. <tr>
    179. 

  179. <td>服务地址</td>
    180. 

  180. <td>地图</td>
    181. 

  181. <td>服务地点定位</td>
    182. 

  182. </tr>
    183. 

  183. <tr>
    184. 

  184. <td>导航路线</td>
    185. 

  185. <td>路线图</td>
    186. 

  186. <td>最优到达路线</td>
    187. 

  187. </tr>
    188. 

  188. <tr>
    189. 

  189. <td>预计时间</td>
    190. 

  190. <td>文本</td>
    191. 

  191. <td>预计到达时间</td>
    192. 

  192. </tr>
    193. 

  193. <tr>
    194. 

  194. <td>订单倒计时</td>
    195. 

  195. <td>计时器</td>
    196. 

  196. <td>距预约时间倒计时</td>
    197. 

  197. </tr>
    198. 

  198. </tbody>
    199. 

  199. </table>
    200. 

  200. <h3 id="操作按钮-1">操作按钮 </h3>
    201. 

  201. <h4 id="1-联系用户">1. 联系用户 </h4>
    202. 

  202. <table>
    203. 

  203. <thead>
    204. 

  204. <tr>
    205. 

  205. <th>操作</th>
    206. 

  206. <th>说明</th>
    207. 

  207. </tr>
    208. 

  208. </thead>
    209. 

  209. <tbody>
    210. 

  210. <tr>
    211. 

  211. <td>前置校验</td>
    212. 

  212. <td>1. 是否在允许联系时段<br>2. 是否超过联系次数限制</td>
    213. 

  213. </tr>
    214. 

  214. <tr>
    215. 

  215. <td>业务逻辑</td>
    216. 

  216. <td>1. 记录通话记录<br>2. 更新联系状态<br>3. 保护隐私号码</td>
    217. 

  217. </tr>
    218. 

  218. </tbody>
    219. 

  219. </table>
    220. 

  220. <h4 id="2-开始导航">2. 开始导航 </h4>
    221. 

  221. <table>
    222. 

  222. <thead>
    223. 

  223. <tr>
    224. 

  224. <th>操作</th>
    225. 

  225. <th>说明</th>
    226. 

  226. </tr>
    227. 

  227. </thead>
    228. 

  228. <tbody>
    229. 

  229. <tr>
    230. 

  230. <td>业务逻辑</td>
    231. 

  231. <td>1. 调用地图导航<br>2. 记录导航启动<br>3. 开始位置上报</td>
    232. 

  232. </tr>
    233. 

  233. <tr>
    234. 

  234. <td>导航选项</td>
    235. 

  235. <td>1. 支持多种导航软件<br>2. 自动选择最优路线<br>3. 实时路况提醒</td>
    236. 

  236. </tr>
    237. 

  237. </tbody>
    238. 

  238. </table>
    239. 

  239. <h4 id="3-取消订单">3. 取消订单 </h4>
    240. 

  240. <table>
    241. 

  241. <thead>
    242. 

  242. <tr>
    243. 

  243. <th>操作</th>
    244. 

  244. <th>说明</th>
    245. 

  245. </tr>
    246. 

  246. </thead>
    247. 

  247. <tbody>
    248. 

  248. <tr>
    249. 

  249. <td>前置校验</td>
    250. 

  250. <td>1. 是否可取消<br>2. 是否需要赔付</td>
    251. 

  251. </tr>
    252. 

  252. <tr>
    253. 

  253. <td>业务逻辑</td>
    254. 

  254. <td>1. 选择取消原因<br>2. 计算赔付金额<br>3. 更新订单状态</td>
    255. 

  255. </tr>
    256. 

  256. <tr>
    257. 

  257. <td>后续处理</td>
    258. 

  258. <td>1. 恢复接单状态<br>2. 记录取消原因<br>3. 通知用户取消</td>
    259. 

  259. </tr>
    260. 

  260. </tbody>
    261. 

  261. </table>
    262. 

  262. <h2 id="订单状态管理-技师出发">订单状态管理-技师出发 </h2>
    263. 

  263. <h3 id="展示字段-2">展示字段 </h3>
    264. 

  264. <table>
    265. 

  265. <thead>
    266. 

  266. <tr>
    267. 

  267. <th>字段名</th>
    268. 

  268. <th>字段类型</th>
    269. 

  269. <th>说明</th>
    270. 

  270. </tr>
    271. 

  271. </thead>
    272. 

  272. <tbody>
    273. 

  273. <tr>
    274. 

  274. <td>当前位置</td>
    275. 

  275. <td>地图</td>
    276. 

  276. <td>技师当前位置</td>
    277. 

  277. </tr>
    278. 

  278. <tr>
    279. 

  279. <td>目的地</td>
    280. 

  280. <td>地图</td>
    281. 

  281. <td>服务地点位置</td>
    282. 

  282. </tr>
    283. 

  283. <tr>
    284. 

  284. <td>导航路线</td>
    285. 

  285. <td>路线图</td>
    286. 

  286. <td>推荐行驶路线</td>
    287. 

  287. </tr>
    288. 

  288. <tr>
    289. 

  289. <td>预计时间</td>
    290. 

  290. <td>文本</td>
    291. 

  291. <td>预计到达时间</td>
    292. 

  292. </tr>
    293. 

  293. <tr>
    294. 

  294. <td>距离信息</td>
    295. 

  295. <td>文本</td>
    296. 

  296. <td>剩余距离</td>
    297. 

  297. </tr>
    298. 

  298. <tr>
    299. 

  299. <td>用户信息</td>
    300. 

  300. <td>信息栏</td>
    301. 

  301. <td>用户联系方式</td>
    302. 

  302. </tr>
    303. 

  303. <tr>
    304. 

  304. <td>订单信息</td>
    305. 

  305. <td>信息栏</td>
    306. 

  306. <td>订单基本信息</td>
    307. 

  307. </tr>
    308. 

  308. </tbody>
    309. 

  309. </table>
    310. 

  310. <h3 id="操作按钮-2">操作按钮 </h3>
    311. 

  311. <h4 id="1-确认出发">1. 确认出发 </h4>
    312. 

  312. <table>
    313. 

  313. <thead>
    314. 

  314. <tr>
    315. 

  315. <th>操作</th>
    316. 

  316. <th>说明</th>
    317. 

  317. </tr>
    318. 

  318. </thead>
    319. 

  319. <tbody>
    320. 

  320. <tr>
    321. 

  321. <td>前置校验</td>
    322. 

  322. <td>1. 是否在预约时间范围内<br>2. 位置是否开启<br>3. GPS是否正常</td>
    323. 

  323. </tr>
    324. 

  324. <tr>
    325. 

  325. <td>业务逻辑</td>
    326. 

  326. <td>1. 更新订单状态<br>2. 开启位置上报<br>3. 发送出发通知<br>4. 记录出发时间</td>
    327. 

  327. </tr>
    328. 

  328. <tr>
    329. 

  329. <td>后续流程</td>
    330. 

  330. <td>1. 启动导航<br>2. 定时上报位置<br>3. 计算到达时间</td>
    331. 

  331. </tr>
    332. 

  332. </tbody>
    333. 

  333. </table>
    334. 

  334. <h4 id="2-更新位置">2. 更新位置 </h4>
    335. 

  335. <table>
    336. 

  336. <thead>
    337. 

  337. <tr>
    338. 

  338. <th>操作</th>
    339. 

  339. <th>说明</th>
    340. 

  340. </tr>
    341. 

  341. </thead>
    342. 

  342. <tbody>
    343. 

  343. <tr>
    344. 

  344. <td>业务逻辑</td>
    345. 

  345. <td>1. 定时上报GPS位置<br>2. 更新导航路线<br>3. 重算到达时间</td>
    346. 

  346. </tr>
    347. 

  347. <tr>
    348. 

  348. <td>异常处理</td>
    349. 

  349. <td>1. GPS异常提醒<br>2. 偏航提醒<br>3. 可能迟到预警</td>
    350. 

  350. </tr>
    351. 

  351. </tbody>
    352. 

  352. </table>
    353. 

  353. <h2 id="订单状态管理-技师到达">订单状态管理-技师到达 </h2>
    354. 

  354. <h3 id="展示字段-3">展示字段 </h3>
    355. 

  355. <table>
    356. 

  356. <thead>
    357. 

  357. <tr>
    358. 

  358. <th>字段名</th>
    359. 

  359. <th>字段类型</th>
    360. 

  360. <th>说明</th>
    361. 

  361. </tr>
    362. 

  362. </thead>
    363. 

  363. <tbody>
    364. 

  364. <tr>
    365. 

  365. <td>到达位置</td>
    366. 

  366. <td>地图</td>
    367. 

  367. <td>当前到达位置</td>
    368. 

  368. </tr>
    369. 

  369. <tr>
    370. 

  370. <td>目标位置</td>
    371. 

  371. <td>地图</td>
    372. 

  372. <td>预约服务地点</td>
    373. 

  373. </tr>
    374. 

  374. <tr>
    375. 

  375. <td>位置误差</td>
    376. 

  376. <td>文本</td>
    377. 

  377. <td>与目标位置距离</td>
    378. 

  378. </tr>
    379. 

  379. <tr>
    380. 

  380. <td>到达时间</td>
    381. 

  381. <td>时间</td>
    382. 

  382. <td>实际到达时间</td>
    383. 

  383. </tr>
    384. 

  384. <tr>
    385. 

  385. <td>用户状态</td>
    386. 

  386. <td>标签</td>
    387. 

  387. <td>用户是否在家</td>
    388. 

  388. </tr>
    389. 

  389. <tr>
    390. 

  390. <td>等待计时</td>
    391. 

  391. <td>计时器</td>
    392. 

  392. <td>等待用户时长</td>
    393. 

  393. </tr>
    394. 

  394. </tbody>
    395. 

  395. </table>
    396. 

  396. <h3 id="操作按钮-3">操作按钮 </h3>
    397. 

  397. <h4 id="1-确认到达">1. 确认到达 </h4>
    398. 

  398. <table>
    399. 

  399. <thead>
    400. 

  400. <tr>
    401. 

  401. <th>操作</th>
    402. 

  402. <th>说明</th>
    403. 

  403. </tr>
    404. 

  404. </thead>
    405. 

  405. <tbody>
    406. 

  406. <tr>
    407. 

  407. <td>前置校验</td>
    408. 

  408. <td>1. 是否在服务地点范围内<br>2. 是否在预约时间范围<br>3. 位置误差是否在允许范围</td>
    409. 

  409. </tr>
    410. 

  410. <tr>
    411. 

  411. <td>业务逻辑</td>
    412. 

  412. <td>1. 更新订单状态<br>2. 记录到达时间<br>3. 通知用户已到达<br>4. 开始等待计时</td>
    413. 

  413. </tr>
    414. 

  414. <tr>
    415. 

  415. <td>异常处理</td>
    416. 

  416. <td>1. 用户未响应预警<br>2. 等待超时处理<br>3. 位置异常处理</td>
    417. 

  417. </tr>
    418. 

  418. </tbody>
    419. 

  419. </table>
    420. 

  420. <h4 id="2-联系用户">2. 联系用户 </h4>
    421. 

  421. <table>
    422. 

  422. <thead>
    423. 

  423. <tr>
    424. 

  424. <th>操作</th>
    425. 

  425. <th>说明</th>
    426. 

  426. </tr>
    427. 

  427. </thead>
    428. 

  428. <tbody>
    429. 

  429. <tr>
    430. 

  430. <td>前置校验</td>
    431. 

  431. <td>1. 是否已确认到达<br>2. 是否在允许联系时间</td>
    432. 

  432. </tr>
    433. 

  433. <tr>
    434. 

  434. <td>业务逻辑</td>
    435. 

  435. <td>1. 发起电话联系<br>2. 记录联系日志<br>3. 更新等待状态</td>
    436. 

  436. </tr>
    437. 

  437. </tbody>
    438. 

  438. </table>
    439. 

  439. <h2 id="订单状态管理-服务开始">订单状态管理-服务开始 </h2>
    440. 

  440. <h3 id="展示字段-4">展示字段 </h3>
    441. 

  441. <table>
    442. 

  442. <thead>
    443. 

  443. <tr>
    444. 

  444. <th>字段名</th>
    445. 

  445. <th>字段类型</th>
    446. 

  446. <th>说明</th>
    447. 

  447. </tr>
    448. 

  448. </thead>
    449. 

  449. <tbody>
    450. 

  450. <tr>
    451. 

  451. <td>服务项目</td>
    452. 

  452. <td>列表</td>
    453. 

  453. <td>预约服务项目</td>
    454. 

  454. </tr>
    455. 

  455. <tr>
    456. 

  456. <td>服务时长</td>
    457. 

  457. <td>计时器</td>
    458. 

  458. <td>已服务时长</td>
    459. 

  459. </tr>
    460. 

  460. <tr>
    461. 

  461. <td>剩余时间</td>
    462. 

  462. <td>计时器</td>
    463. 

  463. <td>剩余服务时间</td>
    464. 

  464. </tr>
    465. 

  465. <tr>
    466. 

  466. <td>加钟信息</td>
    467. 

  467. <td>提示</td>
    468. 

  468. <td>加钟相关提醒</td>
    469. 

  469. </tr>
    470. 

  470. <tr>
    471. 

  471. <td>异常记录</td>
    472. 

  472. <td>表单</td>
    473. 

  473. <td>服务异常记录</td>
    474. 

  474. </tr>
    475. 

  475. </tbody>
    476. 

  476. </table>
    477. 

  477. <h3 id="操作按钮-4">操作按钮 </h3>
    478. 

  478. <h4 id="1-开始服务">1. 开始服务 </h4>
    479. 

  479. <table>
    480. 

  480. <thead>
    481. 

  481. <tr>
    482. 

  482. <th>操作</th>
    483. 

  483. <th>说明</th>
    484. 

  484. </tr>
    485. 

  485. </thead>
    486. 

  486. <tbody>
    487. 

  487. <tr>
    488. 

  488. <td>前置校验</td>
    489. 

  489. <td>1. 用户是否确认在场<br>2. 服务环境是否适合<br>3. 是否有安全隐患</td>
    490. 

  490. </tr>
    491. 

  491. <tr>
    492. 

  492. <td>业务逻辑</td>
    493. 

  493. <td>1. 更新订单状态<br>2. 启动服务计时<br>3. 记录开始时间<br>4. 发送开始通知</td>
    494. 

  494. </tr>
    495. 

  495. <tr>
    496. 

  496. <td>注意事项</td>
    497. 

  497. <td>1. 确认服务项目<br>2. 确认服务时长<br>3. 记录特殊要求</td>
    498. 

  498. </tr>
    499. 

  499. </tbody>
    500. 

  500. </table>
    501. 

  501. <h4 id="2-记录异常">2. 记录异常 </h4>
    502. 

  502. <table>
    503. 

  503. <thead>
    504. 

  504. <tr>
    505. 

  505. <th>操作</th>
    506. 

  506. <th>说明</th>
    507. 

  507. </tr>
    508. 

  508. </thead>
    509. 

  509. <tbody>
    510. 

  510. <tr>
    511. 

  511. <td>业务逻辑</td>
    512. 

  512. <td>1. 选择异常类型<br>2. 填写异常说明<br>3. 上传现场照片<br>4. 联系客服处理</td>
    513. 

  513. </tr>
    514. 

  514. <tr>
    515. 

  515. <td>异常类型</td>
    516. 

  516. <td>1. 环境异常<br>2. 服务冲突<br>3. 用户要求变更<br>4. 其他异常</td>
    517. 

  517. </tr>
    518. 

  518. </tbody>
    519. 

  519. </table>
    520. 

  520. <h2 id="订单状态管理-服务结束">订单状态管理-服务结束 </h2>
    521. 

  521. <h3 id="展示字段-5">展示字段 </h3>
    522. 

  522. <table>
    523. 

  523. <thead>
    524. 

  524. <tr>
    525. 

  525. <th>字段名</th>
    526. 

  526. <th>字段类型</th>
    527. 

  527. <th>说明</th>
    528. 

  528. </tr>
    529. 

  529. </thead>
    530. 

  530. <tbody>
    531. 

  531. <tr>
    532. 

  532. <td>服务项目</td>
    533. 

  533. <td>列表</td>
    534. 

  534. <td>已完成服务项目</td>
    535. 

  535. </tr>
    536. 

  536. <tr>
    537. 

  537. <td>服务时长</td>
    538. 

  538. <td>文本</td>
    539. 

  539. <td>实际服务时长</td>
    540. 

  540. </tr>
    541. 

  541. <tr>
    542. 

  542. <td>订单金额</td>
    543. 

  543. <td>金额</td>
    544. 

  544. <td>最终订单金额</td>
    545. 

  545. </tr>
    546. 

  546. <tr>
    547. 

  547. <td>服务小结</td>
    548. 

  548. <td>文本框</td>
    549. 

  549. <td>服务情况总结</td>
    550. 

  550. </tr>
    551. 

  551. <tr>
    552. 

  552. <td>用户确认</td>
    553. 

  553. <td>状态</td>
    554. 

  554. <td>用户确认状态</td>
    555. 

  555. </tr>
    556. 

  556. <tr>
    557. 

  557. <td>完成照片</td>
    558. 

  558. <td>图片上传</td>
    559. 

  559. <td>服务完成照片</td>
    560. 

  560. </tr>
    561. 

  561. <tr>
    562. 

  562. <td>异常记录</td>
    563. 

  563. <td>列表</td>
    564. 

  564. <td>服务过程异常记录</td>
    565. 

  565. </tr>
    566. 

  566. </tbody>
    567. 

  567. </table>
    568. 

  568. <h3 id="操作按钮-5">操作按钮 </h3>
    569. 

  569. <h4 id="1-结束服务">1. 结束服务 </h4>
    570. 

  570. <table>
    571. 

  571. <thead>
    572. 

  572. <tr>
    573. 

  573. <th>操作</th>
    574. 

  574. <th>说明</th>
    575. 

  575. </tr>
    576. 

  576. </thead>
    577. 

  577. <tbody>
    578. 

  578. <tr>
    579. 

  579. <td>前置校验</td>
    580. 

  580. <td>1. 是否达到最少服务时长<br>2. 是否完成所有服务项目<br>3. 是否有未处理异常</td>
    581. 

  581. </tr>
    582. 

  582. <tr>
    583. 

  583. <td>业务逻辑</td>
    584. 

  584. <td>1. 停止服务计时<br>2. 计算实际服务时长<br>3. 确认最终金额<br>4. 更新订单状态</td>
    585. 

  585. </tr>
    586. 

  586. <tr>
    587. 

  587. <td>完成确认</td>
    588. 

  588. <td>1. 上传完成照片<br>2. 填写服务小结<br>3. 等待用户确认</td>
    589. 

  589. </tr>
    590. 

  590. </tbody>
    591. 

  591. </table>
    592. 

  592. <h4 id="2-上传完成照片">2. 上传完成照片 </h4>
    593. 

  593. <table>
    594. 

  594. <thead>
    595. 

  595. <tr>
    596. 

  596. <th>操作</th>
    597. 

  597. <th>说明</th>
    598. 

  598. </tr>
    599. 

  599. </thead>
    600. 

  600. <tbody>
    601. 

  601. <tr>
    602. 

  602. <td>前置校验</td>
    603. 

  603. <td>1. 照片数量限制(1-5张)<br>2. 单张大小限制(≤5M)<br>3. 照片内容审核</td>
    604. 

  604. </tr>
    605. 

  605. <tr>
    606. 

  606. <td>业务逻辑</td>
    607. 

  607. <td>1. 压缩处理照片<br>2. 上传存储<br>3. 关联订单记录</td>
    608. 

  608. </tr>
    609. 

  609. <tr>
    610. 

  610. <td>照片要求</td>
    611. 

  611. <td>1. 服务完成效果<br>2. 环境整洁证明<br>3. 用户确认签字(如需)</td>
    612. 

  612. </tr>
    613. 

  613. </tbody>
    614. 

  614. </table>
    615. 

  615. <h4 id="3-提交服务小结">3. 提交服务小结 </h4>
    616. 

  616. <table>
    617. 

  617. <thead>
    618. 

  618. <tr>
    619. 

  619. <th>操作</th>
    620. 

  620. <th>说明</th>
    621. 

  621. </tr>
    622. 

  622. </thead>
    623. 

  623. <tbody>
    624. 

  624. <tr>
    625. 

  625. <td>前置校验</td>
    626. 

  626. <td>1. 字数限制(10-200字)<br>2. 内容合规检查</td>
    627. 

  627. </tr>
    628. 

  628. <tr>
    629. 

  629. <td>业务逻辑</td>
    630. 

  630. <td>1. 记录服务过程<br>2. 标注特殊情况<br>3. 提出改进建议</td>
    631. 

  631. </tr>
    632. 

  632. <tr>
    633. 

  633. <td>内容要求</td>
    634. 

  634. <td>1. 服务完成情况<br>2. 用户满意度<br>3. 异常处理说明</td>
    635. 

  635. </tr>
    636. 

  636. </tbody>
    637. 

  637. </table>
    638. 

  638. <h4 id="4-等待用户确认">4. 等待用户确认 </h4>
    639. 

  639. <table>
    640. 

  640. <thead>
    641. 

  641. <tr>
    642. 

  642. <th>操作</th>
    643. 

  643. <th>说明</th>
    644. 

  644. </tr>
    645. 

  645. </thead>
    646. 

  646. <tbody>
    647. 

  647. <tr>
    648. 

  648. <td>业务逻辑</td>
    649. 

  649. <td>1. 发送确认通知<br>2. 启动确认倒计时<br>3. 监控确认状态</td>
    650. 

  650. </tr>
    651. 

  651. <tr>
    652. 

  652. <td>超时处理</td>
    653. 

  653. <td>1. 用户5分钟未确认自动完成<br>2. 记录超时原因<br>3. 系统确认完成</td>
    654. 

  654. </tr>
    655. 

  655. <tr>
    656. 

  656. <td>异议处理</td>
    657. 

  657. <td>1. 用户提出异议<br>2. 重新服务或协商<br>3. 客服介入处理</td>
    658. 

  658. </tr>
    659. 

  659. </tbody>
    660. 

  660. </table>
    661. 

  661. <h4 id="5-申请结算">5. 申请结算 </h4>
    662. 

  662. <table>
    663. 

  663. <thead>
    664. 

  664. <tr>
    665. 

  665. <th>操作</th>
    666. 

  666. <th>说明</th>
    667. 

  667. </tr>
    668. 

  668. </thead>
    669. 

  669. <tbody>
    670. 

  670. <tr>
    671. 

  671. <td>前置校验</td>
    672. 

  672. <td>1. 用户是否确认完成<br>2. 是否有订单纠纷<br>3. 是否有违规记录</td>
    673. 

  673. </tr>
    674. 

  674. <tr>
    675. 

  675. <td>业务逻辑</td>
    676. 

  676. <td>1. 计算服务收入<br>2. 生成结算单<br>3. 更新账户余额</td>
    677. 

  677. </tr>
    678. 

  678. <tr>
    679. 

  679. <td>结算规则</td>
    680. 

  680. <td>1. 基础服务费<br>2. 平台分成比例<br>3. 奖励金额(如有)</td>
    681. 

  681. </tr>
    682. 

  682. </tbody>
    683. 

  683. </table>
    684. 

  684. 

  685.       </div>
    686. 

  686.       
    687. 

  687.       
    688. 

  688.     
    689. 

  689.     
    690. 

  690.     
    691. 

  691.     
    692. 

  692.     
    693. 

  693.     
    694. 

  694.   
    695. 

  695.     </body></html>
    696.