didong
/
owl-admin


			
				
					
						
						
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<h1 id="代理端-技师管理功能描述">代理端-技师管理功能描述 </h1>
<h2 id="区域技师管理-技师入驻审核">区域技师管理-技师入驻审核 </h2>
<h3 id="展示字段">展示字段 </h3>
<table>
<thead>
<tr>
<th>字段名</th>
<th>字段类型</th>
<th>说明</th>
</tr>
</thead>
<tbody>
<tr>
<td>入驻申请列表</td>
<td>表格</td>
<td>待审核的入驻申请</td>
</tr>
<tr>
<td>基本信息</td>
<td>表单组</td>
<td>姓名/性别/年龄等基础信息</td>
</tr>
<tr>
<td>联系方式</td>
<td>表单组</td>
<td>手机号/邮箱等联系方式</td>
</tr>
<tr>
<td>工作经验</td>
<td>文本</td>
<td>从业经历说明</td>
</tr>
<tr>
<td>技能证书</td>
<td>图片组</td>
<td>相关技能证书照片</td>
</tr>
<tr>
<td>面试记录</td>
<td>文本</td>
<td>面试评价记录</td>
</tr>
<tr>
<td>审核状态</td>
<td>状态标签</td>
<td>待审核/已通过/已拒绝</td>
</tr>
</tbody>
</table>
<h3 id="操作按钮">操作按钮 </h3>
<h4 id="1-资料审核">1. 资料审核 </h4>
<table>
<thead>
<tr>
<th>操作</th>
<th>说明</th>
</tr>
</thead>
<tbody>
<tr>
<td>前置校验</td>
<td>1. 基础资料是否完整<br>2. 证书是否在有效期<br>3. 是否符合入驻条件</td>
</tr>
<tr>
<td>业务逻辑</td>
<td>1. 验证资料真实性<br>2. 核实工作经历<br>3. 评估专业能力</td>
</tr>
<tr>
<td>审核要点</td>
<td>1. 基本条件审核<br>2. 专业能力评估<br>3. 服务意识考察</td>
</tr>
</tbody>
</table>
<h4 id="2-面试安排">2. 面试安排 </h4>
<table>
<thead>
<tr>
<th>操作</th>
<th>说明</th>
</tr>
</thead>
<tbody>
<tr>
<td>前置准备</td>
<td>1. 确定面试时间<br>2. 分配面试官<br>3. 准备面试题目</td>
</tr>
<tr>
<td>业务逻辑</td>
<td>1. 发送面试通知<br>2. 记录面试过程<br>3. 评估面试结果</td>
</tr>
<tr>
<td>结果处理</td>
<td>1. 生成面试报告<br>2. 确定是否录用<br>3. 发送结果通知</td>
</tr>
</tbody>
</table>
<h2 id="区域技师管理-技师资质审核">区域技师管理-技师资质审核 </h2>
<h3 id="展示字段-1">展示字段 </h3>
<table>
<thead>
<tr>
<th>字段名</th>
<th>字段类型</th>
<th>说明</th>
</tr>
</thead>
<tbody>
<tr>
<td>资质审核列表</td>
<td>表格</td>
<td>待审核的资质申请</td>
</tr>
<tr>
<td>资质类型</td>
<td>标签</td>
<td>新增资质/更新资质</td>
</tr>
<tr>
<td>证书信息</td>
<td>图片组</td>
<td>专业资质证书</td>
</tr>
<tr>
<td>有效期</td>
<td>日期</td>
<td>证书有效期限</td>
</tr>
<tr>
<td>发证机构</td>
<td>文本</td>
<td>证书发放机构</td>
</tr>
<tr>
<td>审核记录</td>
<td>列表</td>
<td>历史审核记录</td>
</tr>
<tr>
<td>审核状态</td>
<td>状态标签</td>
<td>待审核/已通过/已拒绝</td>
</tr>
</tbody>
</table>
<h3 id="操作按钮-1">操作按钮 </h3>
<h4 id="1-证书审核">1. 证书审核 </h4>
<table>
<thead>
<tr>
<th>操作</th>
<th>说明</th>
</tr>
</thead>
<tbody>
<tr>
<td>前置校验</td>
<td>1. 证书是否齐全<br>2. 是否在有效期内<br>3. 发证机构是否合规</td>
</tr>
<tr>
<td>业务逻辑</td>
<td>1. 验证证书真实性<br>2. 核实发证机构<br>3. 更新资质信息</td>
</tr>
<tr>
<td>审核结果</td>
<td>1. 记录审核意见<br>2. 设置提醒规则<br>3. 通知申请人</td>
</tr>
</tbody>
</table>
<h2 id="区域技师管理-技师数据监控">区域技师管理-技师数据监控 </h2>
<h3 id="展示字段-2">展示字段 </h3>
<table>
<thead>
<tr>
<th>字段名</th>
<th>字段类型</th>
<th>说明</th>
</tr>
</thead>
<tbody>
<tr>
<td>技师列表</td>
<td>表格</td>
<td>区域内所有技师</td>
</tr>
<tr>
<td>工作状态</td>
<td>状态标签</td>
<td>在线/工作中/休息</td>
</tr>
<tr>
<td>接单数据</td>
<td>统计图</td>
<td>接单量/完成率等</td>
</tr>
<tr>
<td>评分数据</td>
<td>评分卡</td>
<td>各项评分指标</td>
</tr>
<tr>
<td>投诉数据</td>
<td>列表</td>
<td>投诉记录统计</td>
</tr>
<tr>
<td>预警信息</td>
<td>提醒</td>
<td>各类预警提示</td>
</tr>
</tbody>
</table>
<h3 id="操作按钮-2">操作按钮 </h3>
<h4 id="1-数据分析">1. 数据分析 </h4>
<table>
<thead>
<tr>
<th>操作</th>
<th>说明</th>
</tr>
</thead>
<tbody>
<tr>
<td>分析维度</td>
<td>1. 工作表现分析<br>2. 服务质量分析<br>3. 用户满意度分析</td>
</tr>
<tr>
<td>业务逻辑</td>
<td>1. 收集服务数据<br>2. 生成分析报告<br>3. 提出改进建议</td>
</tr>
<tr>
<td>预警规则</td>
<td>1. 设置预警阈值<br>2. 配置预警规则<br>3. 发送预警通知</td>
</tr>
</tbody>
</table>
<h2 id="区域技师管理-技师考核管理">区域技师管理-技师考核管理 </h2>
<h3 id="展示字段-3">展示字段 </h3>
<table>
<thead>
<tr>
<th>字段名</th>
<th>字段类型</th>
<th>说明</th>
</tr>
</thead>
<tbody>
<tr>
<td>考核周期</td>
<td>选择框</td>
<td>月度/季度/年度</td>
</tr>
<tr>
<td>考核指标</td>
<td>表格</td>
<td>各项考核指标</td>
</tr>
<tr>
<td>考核得分</td>
<td>评分卡</td>
<td>各指标得分情况</td>
</tr>
<tr>
<td>历史记录</td>
<td>列表</td>
<td>历史考核记录</td>
</tr>
<tr>
<td>改进计划</td>
<td>文本</td>
<td>待改进事项</td>
</tr>
<tr>
<td>考核结果</td>
<td>状态标签</td>
<td>优秀/合格/不合格</td>
</tr>
</tbody>
</table>
<h3 id="操作按钮-3">操作按钮 </h3>
<h4 id="1-设置考核">1. 设置考核 </h4>
<table>
<thead>
<tr>
<th>操作</th>
<th>说明</th>
</tr>
</thead>
<tbody>
<tr>
<td>前置准备</td>
<td>1. 确定考核周期<br>2. 设置考核指标<br>3. 制定评分标准</td>
</tr>
<tr>
<td>业务逻辑</td>
<td>1. 收集考核数据<br>2. 计算考核得分<br>3. 生成考核报告</td>
</tr>
<tr>
<td>结果处理</td>
<td>1. 确定考核等级<br>2. 制定改进计划<br>3. 跟进改进结果</td>
</tr>
</tbody>
</table>
<h4 id="2-改进跟进">2. 改进跟进 </h4>
<table>
<thead>
<tr>
<th>操作</th>
<th>说明</th>
</tr>
</thead>
<tbody>
<tr>
<td>前置检查</td>
<td>1. 确认改进项目<br>2. 设置改进期限<br>3. 分配指导人员</td>
</tr>
<tr>
<td>业务逻辑</td>
<td>1. 记录改进进度<br>2. 评估改进效果<br>3. 更新技师等级</td>
</tr>
<tr>
<td>结果处理</td>
<td>1. 调整工作安排<br>2. 更新培训计划<br>3. 记录处理结果</td>
</tr>
</tbody>
</table>

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